Website Support

Based on the Google algorithm, websites constantly evolve, meaning your business needs to keep up-to-date to stay competitive. To ensure you're always top of your game, we've got an in-house design and development team ready to keep your website in tip-top shape!

Contact us Read More

Website Support

All software is vulnerable. Get protected.

Software needs updating to stay secure and run at optimum levels. Without adequate security websites can get hacked and attacked, even some of the big players like Twitter and Facebook, as well as millions of small businesses.

Take advantage of new strategies.

Competitors are constantly innovating with new websites and innovative online strategies. The world is getting smaller as more of us connect to the web and that means that it is only going to get harder to keep up, let alone stay ahead of the pack.

Can't I do it myself?

Keeping your website up to date, backed up, secure and bringing in new leads can be a time consuming and tedious process. Technology and strategies continue to evolve and it’s a full-time job to keep abreast of all the trends and developments.

Who can help?

If you aren’t regularly doing website maintenance, it’s highly likely your software is out of date, making you a target for security exploits. Just like we maintain our health, your website needs support to stay healthy and secure, and ChillyBin can provide the website support you need to drive your business growth.

ChillyBin to the rescue!

We know websites inside out and understand all the pieces that bring it together to perform the specific functions your business requires. We are experienced WordPress developers having used the software to develop hundreds of websites over the past nine years. If you want to ensure your website is open for business have a chat to one of the ChillyBin team about one of our website care packages.

Get started

What's included in our web care packages?

We’re so glad you asked! We look after all the technical maintenance, backups, security and small tasks throughout the month to be sure everything is running like a dream.

Your website will continue to attract customers to your business, saving you the time and energy to focus on what you do best. Our experienced and talented web team care for your website, so that runs faster, providing the best possible experience for your customers.

Maintenance

Backups

Security

Small tasks

We will look after all the technical maintenance, backups, security and small tasks throughout the month to be sure everything is running perfectly.

Give yourself the peace of mind your website will be safe and sound by backing up your website data in the cloud securely. We take care of regular backups so you never have to worry about ‘what if’ something happened to your website.

Our WordPress security packages are tailored to suit your business’s exact needs and keep your site up-to-date with the latest updates and fresh content. Don’t let your website be prey to hackers and security issues, get our security experts to manage the job!

From time to time you’re inevitably going to need a hand with small tasks to keep your website chugging along like a dream. No matter the size of your website task, our team can manage the work from start to finish so you can get on with running your business.

Ready to kick off your website support?

ChillyBin takes care of your website, so you don’t have to. With packages starting from only $97 a month, our expert team will take care of everything for you, allowing you to focus on what you know best, your business.

No lock-in contract. Cancel anytime.

Starter

$97 SGD per month

Plan includes:

  • Monthly Software Updates
  • Uptime, Security & Activity Monitoring
  • Weekly Website Backups
  • Access to Video Training
  • Detailed Monthly Reports
  • No WordPress Support
  • Performance Optimisation
  • Landing Page Builder
  • 48 hour response time
  • Additional Support: $125/hour

Professional

$197 SGD per month

Plan includes:

  • Weekly Software Updates
  • Uptime, Security & Activity Monitoring
  • Daily Website Backups
  • Access to Video Training
  • Detailed Monthly Reports
  • 2 Hours WordPress Support
  • eCommerce Support
  • Performance Optimisation
  • Landing Page Builder
  • 24 hour response time
  • Monthly Group Webinars
  • Quarterly SEO & Analytics Reporting
  • Additional Support: $125/hour

Business

$297 SGD per month

Plan includes:

  • Weekly Software Updates
  • Uptime, Security & Activity Monitoring
  • Daily Website Backups
  • Access to Video Training
  • Detailed Monthly Reports & Strategy
  • 2 Hours WordPress Support
  • eCommerce Support
  • Performance Optimisation
  • Landing Page Builder
  • 12 hour response time
  • Monthly Group Webinars
  • Content Plan & Copywriting
  • Additional Support: $125/hour

Think you could do it cheaper or better yourself?

You could hire a web person to sit in your business starting at $35,000 annually or you could also hire a Virtual Assistant for $18,000 annually, or get complete peace of mind for your business online starting at less than $100 a month

All Website Care packages include:

24/7 Security Monitoring

In today’s world, hackers are lurking around every corner. Your website and data need to be safe and secure from prying eyes. With ChillyBin, we stop threats before they happen. Our team of experts work hard to keep your website secure by applying the latest in security updates and protection.

Offsite Cloud Backups

Having backups of your data can mean the difference between having a few hours of downtime, or losing everything in the blink of an eye. Your data is important, which is why we take the precautions of making offsite backups of your data that are securely stored in the cloud using Amazon Web Services. We make sure your data is safe and accessible to you when you need it most.

Software & Security Maintenance

Keeping WordPress up to date is essential to having a secure and stable website. When your website becomes outdated, its then vulnerable to security exploits and hackers. We make sure that doesn’t happen. Each month we perform our maintenance service checklist to keep your website secure and running smoothly.

Content Changes

Your time is precious and should be spent interacting with your customers and growing your business, not logging in and updating your website. We take care of all your content changes for you so all you need to do is email the content changes (text or photos) and we’ll get them done for you, usually within the next business day.

Unmatched Support

Not everyone knows how to code or manage the ins and outs of their WordPress site, and that’s ok. We offer numerous levels of support to help you with your website when you need it most. ChillyBin provides general support, maintenance, optimisations, training, and more depending on your specific needs.

Extend your success with our add-on packages

Content Marketing Add-On Package (+$497/Month)

For those that need assistance populating their blog with lead generating content, we offer a monthly add-on package exclusively for our website care clients. We will work with you to develop a targeted content strategy to maximise coverage for your blog content. We will write 2 seo optimised blog articles each month to be distributed across your blog, email newsletter and social media channels.

Find out more

Social Media Marketing Add-On Package (+$497/Month)

For those that need assistance curating their social media presence, we offer a monthly add-on package exclusively for our website care clients. We will work with you to develop a target social media strategy to maximise coverage for your brand. We will curate 3 weekly posts for up to 3 of your social media channels.

Find out more

Search Engine Optimisation (SEO) Add-On Package (+$697/Month)

For those that want to rank at the top of Google for your chosen keywords, we offer a monthly add-on package exclusively for our website care clients. We will conduct a thorough audit for your website and fix any technical issues and optimise content and meta tags. Each month we will optimise two pages/posts for you for up to 25 keywords. We send a report every month with everything we have accomplished and the improvement of your search engine rankings. We also include a quarterly consultation call to review your goals and strategise for he upcoming quarter.

Find out more

We build profitable website solutions that convert more traffic into customers, and from time to time our customers need support, and when they do, we're here to exceed their expectations.

Contact

Let’s have a chat!

We work with clients to create a clear path to drive business growth. To get a better understanding of whether we’re a good fit, we offer a 30-minute obligation-free consultation. Jot down your project details below, and we’ll be in touch.

BOOK A FREE CONSULTATION

[gravityform id="15" title="false" description="false"]
  • This field is for validation purposes and should be left unchanged.